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| World Bank Group |
Job #: req11488
Organization: World Bank
Sector: Facilities Management
Grade: GF
Term Duration: 3 years 0 months
Recruitment Type: Local Recruitment
Location: Dar Es Salaam,Tanzania
Required Language(s): English
Preferred Language(s):
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Description
About the World Bank Group:
Established
in 1944, the World Bank Group (WBG) is one of the largest sources of
funding and knowledge for developing countries; a unique global
partnership of five institutions: the International Bank for
Reconstruction and Development (IBRD), the International Development
Association (IDA), the International Finance Corporation (IFC), the
Multilateral Investment Guarantee Agency (MIGA), and the International
Centre for the Settlement of Investment Disputes (ICSID). With 189
member countries and more than 120 offices worldwide, the WBG works with
public and private sector partners, investing in groundbreaking
projects and using data, research, and technology to develop solutions
to the most urgent global challenges.
Global Corporate Solutions and Corporate Real Estate
Reporting
to the Managing Director and World Bank Group Chief Administration
Officer, Global Corporate Solutions (GCS) brings together the functions
of Corporate Security, Corporate Real Estate, and Corporate Services
(such as food services, printing, travel, conferences, and translation
and interpretation).
Corporate Real Estate (GCSCR) supports
IBRD, IDA, and MIGA, in developing and operating their real estate needs
worldwide. GCSCR’s primary purpose is to create and develop strategic,
cost effective, functional, efficient, and safe real estate solutions.
To achieve its purpose, GCSCR is structured into two main divisions: (i)
HQ Real Estate Development and Management (GCSHQ), which covers
facilities based in Washington, DC, and (ii) International Real Estate
(GCSIR), responsible for facilities located overseas. GCSIR, in its
turn, comprises two sub-units: (i) International Real Estate Development
(GCSID) and, (ii) International Facilities Management (GCSIF). The
Facilities Manager position falls in GCSIF.
The Dar-es-salaam, Tanzania Office
The
World Bank Group office in Tanzania, is located within a leased, four
storey multi-tenant facility in Dar-es-salaam. The office is occupied
by 80 staff in a total area of 2,250 square meters. The lease includes
65 parking bays. There are plans in place for the CO to relocate in the
future. Besides the Tanzania office, the Facilities Manager based in
Dar-es-salaam will be required to manage and/or to provide oversight to
other WBG locations, primarily across the East and Southern Africa.
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Job Summary
This
assignment will be initially focused on managing facilities operations
at, but not necessarily limited to, the World Bank’s Tanzania Office.
Changes or additions to this assignment can be implemented during the
initial term or occasional extensions.
The incumbent will
report to the Senior Program Manager, Global Corporate Solutions,
International Facilities Management (GCSIF), based in Washington, DC,
and will be a key member of the GCSIF team. S/he will be based in
Dar-es-salaam, Tanzania.
The position responsibilities include
management and oversight of operations and maintenance of the buildings
in the portfolio, including, but not limited to, housekeeping,
maintenance, electrical and mechanical engineering systems, and
landscaping.
•Manage
both in house and outsourced technical, maintenance and cleaning
contracted vendors, which will provide and coordinate all facilities
requirements of the building, including housekeeping, landscape
maintenance, Bank-owned equipment repair, as well as power, water and
waste management.
•Ensure all Bank-owned building infrastructure
equipment is maintained per the recommended Planned Preventative
Maintenance (PPM) schedules detailed in GCSIR’s International Facilities
Manual, and in accordance with manufacturers’ recommendations for all
Bank-owned and installed equipment. This includes, for example, UPSs,
HVAC systems, elevators, generators, electrical, voltage stabilizers,
plumbing, fire detection/alarm/suppression systems, security and access
control equipment.
•Report all readings and other data monthly on a
shared drive for oversight and recommendations by the GCSIF Senior
Program Manager, and for inclusion in the Annual Facilities Management
Report.
•Develop technical and statement of work specifications for
contracted building and equipment maintenance services and participate
in the evaluation and selection of bidders, e.g. responding to bidder’s
questions on Requests for information, Requests for Proposal, or other
contract bidding processes as needed.
•Work closely with the GCSIF
Senior Program Manager and with the local Resource Management Officer to
formulate reporting procedures for monthly expenses. Provide monthly
building management budgets and expense reports to the GCSIF Senior
Program Manager. As required, attend and report at office management
meetings.
•Schedule and oversee contracted vendors in the
coordination of multiple engineering operations, inspections, and
preventative maintenance and fire/life safety programs. Inform and
ensure security coverage in the compound and building areas scheduled
for weekend work. Check on weekend work as needed.
•Review all contractor invoices and recommend for payment by the Resource Management Officer.
•Develop
annual building management cost estimates with the GCSIF Senior Program
Manager, for submission to the local Resource Management Officer for
inclusion in the annual budget preparation.
•Oversee the Helpdesk function for reporting and tracking of facilities-related user needs and resolution of reported problems.
•Coordinate
required building management purchases under $50,000 with local
Resource Management Officer using Corporate Procurement guidelines.
•Develop
and coordinate procurement of equipment and services contracts valued
at above $50,000 with the GCSIF Senior Program Manager and designated
Corporate Procurement Officer.
•Coordinate and closely collaborate
with GCSIF Senior Program Manager and Corporate Procurement to ensure
compliance with the Bank’s procurement standards for larger facilities
purchases and contracts.
•Manage an asset program for furniture,
equipment and fixtures; conduct the annual physical inventory, and
provide updated information to the local Resource Management Officer for
entry into the asset management database. Initiate annual asset
disposal related to facilities out-of-order or junk items in
coordination with the local management team.
•Ensure that
established procedures for all fire, life safety and security programs
are followed for periodic inspections and staff emergency drills. Plan
and conduct the emergency drills, in coordination with the Country
Security Specialist.
•Maintain a current portfolio of companies to be solicited for various Facilities Management procurement needs.
•Oversee
and coordinate an effective environmental program to minimize waste
generation and user impact on the environment; implement effective
energy and water management programs to reduce the building
environmental footprint.
•Provide Architectural, Engineering and/or
design expertise as needed to review and approve minor interior
configurations designs to ensure alignment with building systems and
equipment, finishing standards and compliance with fire, fire and life
safety codes, and to support contracted vendors in the management of
Engineering operations, preventive maintenance and fire, life and safety
programs.
•Coordinate and manage internal moves in coordination with local IT staff.
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Selection Criteria
•A
relevant Degree, preferably MA/MS or M. Eng. (Architectural, Mechanical
or Electrical Engineering, Facilities Management) and 5 years of
relevant experience or equivalent combination of education and
experience.
•Thorough knowledge of building infrastructure and
engineering systems, building codes, and other laws and regulations
pertaining building operations and maintenance.
•Practical
experience in managing building systems, with ability to inspect and, if
necessary, train relevant staff for proper operation upkeep and general
maintenance of installations.
•Demonstrated ability to prepare logistical plans, prepare technical statements of work, and specifications for services.
•Knowledge of sustainability principles in facilities management.
•Ability
to handle facilities-related budget planning and management, including
monitoring cost accounting and chargebacks and identifying unplanned
activities or deviations from schedule or budget.
•Understanding of the basic concepts of project management, as they relate to the execution of tasks within a project.
•Ability
to maintain systematic documentation of contract administration,
operations and cost records to facilitate periodic contract audits by
World Bank internal auditors.
•Knowledge and experience with MS
Office and AutoCAD (or equivalent) essential; knowledge of MS Project,
or equivalent project tracking software desirable.
•Demonstrated
ability to effectively and efficiently manage multiple and/or complex
operational issues under minimum supervision.
•Excellent communication skills in English both verbal and written is essential.
•Demonstrated
leadership and supervisory skills to effectively manage outsourced
building facilities staff and other teams to deliver integrated
services.
•Effective interpersonal, communication and listening
skills, excellent sense of client orientation, and drive for results.
Proven ability to diplomatically communicate with internal clients in
the office and the World Bank headquarters at all levels as well as
local government authorities regarding licenses, permits etc.
•Willingness to be available on a 24/7 basis in case of a major emergency, system breakdown or security issue.
•Willingness to travel regionally as needed.
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Closing Date: 4/19/2021 (MM/DD/YYYY) at 11:59pm UTC
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