Account Manager, Group Special Assets Management
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
- Charged with direct management of accounts within your portfolio, assigned by the Area Head GSAM, East Africa.
- Ensure that for designated account, all risks are properly identified and assessed
- Ensure that designated accounts have action plans which are formulated and implemented so as to minimize risks, prevent losses, maximize recoveries and restore profits through rehabilitation, workout, direct recovery actions and legal processes.
- To improve early identification of problem debt, by development of a proper process environment encouraging open and up front reporting from Relationship Managers.
- The protection of the Bank’s interests in, by taking appropriate restructuring or recovery actions (by means of direct representation and negotiation).
- The protection of the Bank’s reputational interests.
- To assume responsibility for specific accounts within your designated portfolio.
- To evaluate the credit risk on applications within your portfolio as required and to recommend approval, decline or alternative appropriate courses of action.
- Responsibility for minimizing the Bank’s risk arising from litigation, environmental claims, regulatory censure, or potential reputational loss regarding the impaired Accounts.
- Encourage Relationship Managers towards early reporting of potential problem debts.
- Track and provide information to the Area Head, GSAM E. Africa on the cause of losses, encourage the development of improved Credit Skills. { i.e. : Operation loss, Monitoring and Control, Credit Risk Assessment }
- Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.
Our Ideal Candidate
- Strong negotiation skills to manage problem accounts in East Africa.
- Good interpersonal skills coupled with professional integrity in order to command respect and credibility in situations involving conflicting interests. (Internal and external).
- Tertiary academic qualification and/or extensive practical know-how in accounting, finance and banking practice and theory.
- Experience in the banking industry, with sound knowledge of risks involved in lending, particularly corporate and SME lending.
- Practical and technical knowledge of laws relating to bankers’ rights, corporate finance, security documentation and realization, appropriate Corporate Law, receivership, bankruptcy and winding up.
- Up-to-date knowledge of Economic conditions.
- Ability to resolve conflicts, manage crises and solve problems, withstand pressure, work fast, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.
- Ability to communicate well, both orally and in writing, and to conduct meetings (often in hostile/ confrontational circumstances and/or at very Senior Corporate/Bank levels) and focus on relevant issues.
- An ability and willingness to exercise initiative, make decisions, exercise responsibility and accept accountability for actions taken and decisions made.
- Financial engineering dexterity with a comprehensive repertoire of strategic and tactical tools. Numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
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